Privacy Policy
Last updated: October 9, 2026. [TBD: owner and legal review before launch]
This policy explains how Lakeridge Restoration (Whitby, ON) handles personal information sent through lakeridgerestoration.ca. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
Only what you type into our quote form: your name, phone number, email, address or city, what happened, how you heard about us and, if you tick the AI assistant box, what you asked it. Only the phone number is required.
Why we collect it
- To call you back and give you a quote.
- To understand how people find us, so we know where to spend our marketing time.
We do not sell your information or add you to a mailing list.
Who handles it
The website is hosted by Cloudflare. When you send the form, it is delivered to us by email through Resend, an email delivery service. Both may process data outside Canada, including in the United States.
Cookies and analytics
This site does not set cookies and does not use analytics or advertising trackers.
How long we keep it
[TBD: retention period for enquiries]
Your rights
You can ask to see, correct or delete the information we hold about you: info@lakeridgerestoration.ca.
If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.