Sewer Backup Cleanup in Whitby

Sewer backup cleanup in Whitby is a different job from a clean-water leak, and it starts with keeping everyone out of the water. Lakeridge Restoration handles every sewer backup as Category 3 water, the most contaminated kind: protective gear, removal of everything porous it touched, and disinfection before any drying starts.

Until we arrive:

• Keep children and pets away from the water.
• Do not flush toilets or run taps.
• Do not go near the water if it reaches outlets or the electrical panel.

Is sewage safe to be around?

No. Sewage carries bacteria and viruses. Our crew wears protective equipment, seals off the work area and disinfects everything the water touched.

What has to be thrown out

• Porous materials the sewage touched: carpet, pad, drywall, insulation, upholstered furniture, mattresses and cardboard boxes.
• Hard surfaces such as concrete, tile and sealed wood can usually be cleaned and disinfected.
• We photograph and list everything removed for your insurer.

How we clean up a sewer backup

1. Contain the area.
2. Remove the sewage and contaminated materials.
3. Clean and disinfect.
4. Dry until readings are normal.
5. Rebuild what was removed.

Sewer backup cleanup cost

Typical cost: [TBD: price range from owner]

The main factors are how far the sewage spread and how much has to be removed.

Sewer backup questions

Is sewer backup covered by my insurance?

On many Ontario home policies, sewer backup is a separate endorsement. Check your policy wording or ask your insurer.

Who do I call about the sewer itself?

The Region of Durham runs the sanitary sewer in Whitby. Report a backup to its Works Department at 311 or 905-668-7711. The Region looks after the sewer line from the main to your property line; the rest is yours. See Region of Durham: Sewer back-up.

When can we use the basement again?

Once contaminated materials are out, surfaces are disinfected and the structure is dry.